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Closed Saturday 4 December 8.30am to 12.30pm

We have been informed that a student who attended swimming class on Saturday 27 November at 9.30am and again on Tuesday 30 November at 10.00am has tested positive for COVID.

We have emailed all families who attended swimming classes on Saturday 27 November at 9am, 9.30am and 10am and Tuesday 30 November at 9.30am, 10am and 10.30am to get tested and isolate until they get their test results.

Paddles will be closed on Saturday 4 December from 8am to 12.30pm as some of our affected staff will need to get tested. Classes will resume back at 12.30pm.

Apologies for the inconvenience and short notice.

Your cooperation and understanding in this matter is greatly appreciated.

Precautions

All precautions towards students and their families also applies to all staff at Paddles. Staff are required to complete the Department of Health COVID-19 Infection Control Training. Staff will have their temperature checked before each shift. Any staff feeling unwell are not allowed to be at work.

We will take our usually high standard of cleaning to another level to ensure that the premise is thoroughly clean and safe. Disinfectant will be used regularly with primary focus on high usage items like door handles, bench seats, etc.

Toys have been removed from the foyer until further notice. Only 2 persons (excluding staff) are allowed in the foyer at any time.

Do Not Attend Swimming Classes

If the student and/or parent/guardian:

  • Feels unwell and has symptoms (no matter how mild) of fever, cough, runny nose, sore throat, fatigue, shortness of breath, loss of smell/taste and/or diarrhea
  • Been in contact with person(s) confirmed to have contracted COVID 19 within the last 14 days
  • Been overseas within the last 14 days
  • Been part of an organisation (school, sports club, dance school, etc) that has confirmed COVID-19 cases within the last 14 days
Dropping Off - Independent Students

Students who are able to independently walk from the car park to the foyer, have the option to be dropped off at the car park or parents can lead their child to the front door.

Parents or guardians who are choosing to not come into the centre must wait in their cars in the car park until classes finish. Staff will ensure students safely get to their swimming classes. Parents must have access to their mobile phones so that staff can reach the parents in the event that any student requires the attention of his/her parent or guardian.

Please ensure that all students are well prepared prior to drop off:

  • Are wearing their bathers and a towel or swim robe over their bathers
  • Swim bags packed with extra towel
  • Goggles at hand or over their heads ready to be slipped on. No loan goggles will be available but new goggles can still be purchased at the Front Desk.
  • Slip on shoes must be worn

Parents are encouraged to be on time when dropping off their children. If no parking is available, please just drop your child first and wait for a parking to be available. We ask parents to be patient and courteous about the parking situation. Please be aware of children walking in the car park, so be alert and drive slowly.

Once classes have concluded, students can either walk to their parent’s car or a parent/guardian can pick their child up from the front entrance in an orderly fashion.

Dropping In

Bench seats have been marked and all parents are encouraged to maintain social distancing of at least 1.5m.

Face Masks are required.

Toilets, Shower Facilities and Change Tables

All showers are not available until further notice.  Toilets and change rooms/tables are still in use.

Good Hand Hygiene

All students and their parent/guardian are encouraged to practice good hand hygiene by regularly washing their hands with soap or applying hand sanitiser. Soap dispensers are available near all the basins and hand sanitisers are located at the entrance of the pool deck as well as in front of the toilets.

Purchases Over the Counter

If any parent/guardian would like to make any purchases (i.e. goggles, robes, snacks or drinks) they can simply use the EFTPOS tap and go system. We still accept cash but would like to keep cash transactions as minimal as possible.

Lost and Found

We encourage students to bring the minimum number of items to their swimming classes and to put everything into their swimming bags.

Unfortunately, due to the current circumstances, any items found at the premise will be placed in black rubbish bags and placed in the bins. Parents and students please check personal items after each class and before leaving the premise.

Make-Up Classes

Contact Front Desk (either by phone or email) to cancel any class before the classes start, and make up class entitlement will be granted and can be used at any time until end of this year.

All make up classes from Term 1 2021 will be honoured and can be used any time until end of this year.

Fees and Payment Method

Fees remain the same.

Fees can be paid by:

  1. Bank transfer (preferred method)
    Account Name: Paddles Swim School
    BSB: 063 000
    Account Number: 1235 0950
    Ref: Child’s First Name Initials and Full Surname
  2. Calling us on (03) 9315 8680 to pay by credit card over the phone.
  3. At the counter. Please note we can only limit 2 customers at the foyer at any time.

We thank everyone for their continued support of our swim school and staff. Your patience, cooperation and understanding in these circumstances is greatly appreciated.

Keep safe and well.
The Paddles Team